Privacy

Privacy Policy

Last updated: May 2026

What we collect

We collect the information you give us when you call, text, fill out the triage form, or otherwise contact us. That includes your name, address, phone number, and a description of your situation. We also log general technical data your browser sends (IP address, browser type, pages viewed) via Google Analytics for the purpose of understanding which pages people find useful.

How we use it

We use your information to respond to your request, dispatch a crew if needed, document your loss for your insurance carrier, and follow up afterward. We do not sell your information to third parties. We share information with your insurance carrier only when you ask us to or when needed to complete your claim.

SMS messaging

By calling or texting Bayou City Water Restoration, you may receive SMS responses. We use SMS for missed-call follow-ups, scheduling, and claim updates. Standard message and data rates apply. Reply STOP to opt out at any time.

Cookies and analytics

We use Google Analytics 4 to understand site traffic in aggregate. We do not use third-party advertising cookies. You can disable Google Analytics in your browser settings or via an opt-out extension.

Your rights

You can ask us at any time what information we have about you, ask us to delete it, or ask us to correct it. Email ops@bayoucitywaterrestoration.com with your request.

Changes

We may update this policy. The "last updated" date at the top of the page will reflect any changes.

Call 24/7 — (832) 675-1775